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ATMs have evolved into critical channels that provide self-service capabilities for bank customers and reduce reliance on branches. Today, as well as withdrawing cash, customers can, for example, purchase a prepaid card, top up a mobile account or even buy movie tickets using face-recognition technology. They now expect to be able to use ATMs to pay bills, transfer money and convert currency. Interactive video, contactless device support, and biometric authentication are now being introduced.
Managing an ATM network is a complex operation. Each ATM must deliver uninterrupted service 24x7 and hold the optimum amount of cash. At the same time, the ATM estate must act as the “face” of the bank, delivering marketing messages and ensuring new products and services can be launched rapidly. These are just a few of the fundamental requirements that a modern ATM solution must meet.
ATM Management from BPC provides all these capabilities and more. Easy to use, the solution is quick to install and cost-effective to operate.
Running on a wide range of industry-standard hardware, ATM Management is compatible with all major manufacturers, including Diebold, NCR and Wincor Nixdorf as well as local manufacturers such as GRG and Hitachi, and kiosk producers. It works with the NDC, DDC and ISO8583 ATM interfaces and with the popular communication protocols TCP/IP and X25.
ATM Management supports a wide range of transactions and services:
With sophisticated cash monitoring and forecasting tools, ATM Management ensures that the right amount of cash is held in the right ATM, dramatically reducing cash processing costs. Map-linked dashboards make it possible to implement and optimize replenishment plans.
ATM Management provides complete, real-time monitoring and control of the ATM network and its operation, including the amount of cash at each ATM, enabling proactive support of the equipment.
ATM configurations can be customized, and editing software includes pre-configured screens as well as a scenario-builder and emulator for creating and testing scenarios.
As ATM’s continue to evolve and customer expectations rise you need a ATM management system which can not only support the transaction types of today but also incorporate all future transaction types.
Simple tools allow comparison and cross checking between ATM logs, switches and the network/host for reconciliation and reporting.
ATM Management supports a full range of kiosk features including prepaid products and biometric authentication.